🧠 Job Summary |

English:
The Systems Engineer will serve as the main technical liaison between the robotics company and its clients (ranging from startups to Fortune 500). The role involves implementing, testing, and supporting smart logistics and robotic systems, requiring strong communication, troubleshooting, and cross-functional collaboration skills.


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⚙️ Key Responsibilities |

English:
• Design and configure software for robot fleet and fulfillment systems.
• Implement system solutions on Linux servers and manage SQL databases.
• Conduct API and functional testing with clients (integration between Geekplus and client systems).
• Perform System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Provide remote/onsite support for hardware, software, and network troubleshooting.
• Develop SOPs and deliver user training on system operation and exception handling.
• Track and resolve user issues following SLAs.
• Communicate effectively with clients via calls, emails, or chat.
• Collaborate with global teams and close out implementation checklists.


🧩 Required Skills & Experience |

English:
• 0–2 years of experience or Bachelor’s in MIS, Industrial/Mechanical/Electrical/Computer Engineering, or related.
• Strong in SQL databases and Linux systems.
• Bilingual in English and Spanish.
• Willing to travel up to 50% (domestic and international within Chile).
• Based in Santiago, Chile.


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🌟 Nice to Have |

English:
• Experience in warehouse automation or robotics.
• Familiar with Restful APIs or PLC/controls systems.
• Background in software testing or issue management.
• Fluency in Chinese is a plus.


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🏢 Company Overview |

A leading robotics technology company specializing in smart logistics solutions, with 100+ installations across the Americas. Their clients include Fortune 500 companies in retail, apparel, automotive, e-commerce, and manufacturing sectors.